ToolboxIQ: safety records your whole team can keep up to date.

No. ToolboxIQ helps you record an incident, prompts you against the RIDDOR criteria, shows a suggested decision with the reasons and the reporting deadline, and keeps the evidence. The decision to report, and the report to the HSE, stay with your responsible person. Check deadlines at hse.gov.uk/riddor.

Not an automated one. Instead, we run a 30-day set-up pilot: £250 + VAT (up to 50 staff) or £500 + VAT (51–150). We set it up with your staff and your own SOPs. If you continue, the pilot fee is credited by credit note against your invoices (no cash value; any unused balance lapses if you cancel). If you do your part and fewer than half the people assigned a document have signed it 21 days after set-up (or Day 30 if later), we refund the pilot fee instead. Conditions apply. Access starts once the pilot fee or a PO clears, with no scoping call needed. Want to see it first? Book a walkthrough.

Mainly the contract and the set-up. We're monthly rolling with no multi-year term or renewal notice, we set it up for you, and your data stays in the UK. Citation and BrightHR bundle advice lines (and, with Citation, consultant visits) into longer contracts, which suits some firms. See the side-by-side comparison.

Every employee tracked on your training matrix counts as a seat — including staff who only ever use the QR/PIN sign-off with no dashboard login of their own. Admin/management logins themselves don't cost extra on top.

£19/seat/month for up to 20 seats, billed monthly in arrears, tapering to £15/seat (21–50) and £12/seat (51–100) — stay 12 consecutive months and the rate drops automatically by a sixth, no prepayment or contract needed.

Tell us. Our team keeps building ToolboxIQ, and our customers' ideas shape what we build next. We publish the main updates with their dates on What's new. If a request will help other firms too, it goes on the list. If it's specific to your site, we'll say so and quote it separately. We don't promise dates until we've scoped it.

Yes — bulk CSV import is there if you want it, though most teams just start typing straight in or use ✨ Draft with AI for a first pass. No import is required to get going.

Treat it as a first draft, not a finished document — it writes purpose, scope, key risks and controls from a topic so you're editing rather than starting from a blank page. A competent person still needs to review and sign it off before it's relied on.

Yes. It runs on shared handsets and rugged devices that run a modern browser, and works with keyboard-style scanners, and a shared handset signs the last person out after a set idle time. With no signal, reference data stays readable and new incidents, equipment inspections, actions and talk attendance queue on the device and send when it reconnects. Each queued item is only ever sent under the sign-in of the person who made it.

Single sign-on with Microsoft Entra ID can be set up for firms that use it, so access can follow people as they join, move and leave. We set it up with your IT team on request.

UK-hosted in a shared database (Supabase, London) with your team's data kept apart from every other customer by row-level security. There's no local-only mode — the whole point is one shared, always-current record your team reads from.