Built to be usable by everyone who needs it.

This statement covers the marketing website at intelligentdashboards.co.uk, the IQ Hub sign-in portal (portal.intelligentdashboards.co.uk) and the sign-in pages of every *IQ app. It is written in the format UK public-sector bodies expect from their suppliers and is reviewed with every significant release. Last reviewed 29 September 2026.

What we aim for

Intelligent Dashboards Ltd wants as many people as possible to use this website. We work to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA: you can zoom to 400% without content being cut off, navigate everything with a keyboard, use a screen reader with meaningful headings, labels and link text, and read text at a contrast ratio of at least 4.5:1.

How accessible it is today

We believe the site is largely conformant with WCAG 2.2 AA. Animations, the rotating hero sample and the live demo all respect your operating system's reduced-motion setting and pause when the page is not visible. Every image carries alternative text and every form control has a visible label.

Known limitations

Product screenshots are images, so the figures inside them are described in the surrounding text rather than readable individually. The downloadable one-page PDFs are not yet tagged for screen readers; ask us and we will send the same content as accessible HTML. The interactive live demo uses colour alongside text to show status, but a small number of chart bars rely on colour alone.

IQ Hub and app sign-in

IQ Hub and every *IQ app share one sign-in standard. Every field has a label, and errors are announced to screen readers, linked to the field they're about and say what to do next. Everything works with a keyboard, with a strong visible focus ring. A "Skip to sign in" link comes first, and while the sign-in screen is showing, the app behind it can't be reached by keyboard or screen reader. The sign-in form comes first on a phone, text fields are large enough that phones don't zoom, and IQ Hub reflows at 320 pixels wide without sideways scrolling. Moving graphics can be paused, and the pause is remembered. IQ Hub opens in a light theme, with a dark theme on request.

Two-factor authentication without memory tests

Signing in never asks you to remember or transcribe anything. Password managers work, and you can paste your authenticator code, including codes shown with a space such as "123 456". Two-factor setup works on a single phone: open it in your authenticator app, or copy the key. Recovery codes can be copied or downloaded as a text file, and your own admin can reset your two-factor authentication if you lose your phone. Organisations that use Microsoft 365 can sign in with their own work account instead.

Time limits

A company can choose to sign people out after a period without activity, which is useful on shared computers. It is off unless the company turns it on. You always get a warning about a minute before, with a single "Stay signed in" button you can use as often as you like; pressing Escape does the same. The only other time limits are security ones you can't extend but can simply repeat: authenticator codes change every 30 seconds, and emailed sign-in codes expire after a short time, so you can request a new one.

How we checked

On 29 September 2026 we assessed IQ Hub, the sign-in pages of all ten *IQ apps, DiaryIQ's sign-in and parts of the HRIQ dashboard against WCAG 2.2 AA. We used automated testing (axe) at desktop and phone widths, in light and dark themes, together with manual keyboard, reflow, contrast and screen-reader-semantics checks. We fixed the one blocking issue, all five high-severity issues and all the medium-severity ones we found. IQ Hub now shows no automated failures in either theme, and in HRIQ contracts can be signed by typing your name as well as by drawing. This is our own self-assessment, not an independent audit. We intend to commission one, and will publish its findings here.

Known limitations in the apps

In some apps the sign-in fields are not yet grouped as a single form, so a password manager may not offer to save your password; typing it or pasting it works. A few low-severity items from our self-assessment are still open, such as some in-page actions written as links rather than buttons. Inside the dashboards, a few charts use colour as well as position to show status, and some wide tables need sideways scrolling on a phone. The native mobile apps were last built before these sign-in changes and pick them up at their next release. Each *IQ dashboard and native app is assessed separately: public-sector customers can request an accessibility conformance report for the specific product and version they are buying, and fixing any AA failure found in it is included.

Tell us about a problem

If you cannot access part of this site, or need information in a different format such as large print or plain text, email support@intelligentdashboards.co.uk or call 07424 310466. We aim to reply within two working days and to fix genuine barriers rather than explain them.

Enforcement

The Equality and Human Rights Commission enforces the accessibility regulations in Great Britain. If you are not happy with how we respond to a complaint, you can contact the Equality Advisory and Support Service (EASS).

This statement follows the model wording published for the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Intelligent Dashboards Ltd is a private company and publishes it voluntarily, because our customers include NHS trusts, councils and schools who are bound by it.