If your business produces, carries, brokers or receives waste in the UK, the duty of care follows you from the moment waste is created until it reaches its lawful end point — and it never fully transfers away just because someone else took the load. This guide covers the legal duty, what a waste transfer note must contain, EWC codes, hazardous consignment notes, retention periods, carrier checks, broker audits and the shift to digital waste tracking.
The section 34 duty of care
Section 34 of the Environmental Protection Act 1990 places a duty on anyone who produces, imports, keeps, treats, carries, brokers/deals in or disposes of controlled waste to take all reasonable steps to:
- Prevent unauthorised or harmful deposit, treatment or disposal of the waste;
- Prevent the escape of waste from their control or anyone else's;
- Transfer waste only to an authorised person — a registered carrier, or a site holding a permit or exemption that covers that waste;
- Provide an accurate written description of the waste, sufficient for the next holder to handle it lawfully and safely.
Two features catch people out. First, the duty is continuous: handing waste to a registered carrier does not discharge it — if your load ends up fly-tipped, expect questions about the checks you made. Second, breach is a criminal offence carrying unlimited fines. The statutory Waste Duty of Care Code of Practice sets out what "reasonable steps" look like, and courts can take it into account.
What a waste transfer note must contain
Every transfer of non-hazardous controlled waste between parties needs a waste transfer note (WTN) — or, for regular identical transfers between the same parties, a "season ticket" note covering up to 12 months. A compliant WTN identifies:
- The waste: a description good enough for safe, lawful handling — including the six-digit EWC code, how the waste is contained and the quantity (weight or volume).
- The parties: names and addresses of transferor and transferee, and which capacity each acts in (producer, carrier, dealer, broker, permit holder).
- Authority: the carrier's registration number and the receiving site's permit or exemption details, as applicable.
- The transfer: date, time and place of transfer.
- The producer's SIC code (standard industrial classification of the business that produced the waste).
- The waste hierarchy declaration — confirmation that the transferor has applied the waste hierarchy (prevent, reuse, recycle, recover, dispose) as required by the Waste (England and Wales) Regulations 2011.
- Signatures (or an agreed electronic equivalent) from both parties.
Vague descriptions are the most common defect. "General waste" on a load containing POPs-contaminated upholstered furniture, WEEE or gypsum is an inaccurate description — and an offence in its own right.
EWC codes: get the classification right first
The six-digit European Waste Catalogue code (also called the List of Waste code) classifies the waste by the process that produced it and its nature — for example 17 09 04 for mixed construction and demolition waste. Codes marked with an asterisk are hazardous; some are "mirror entries", where the same waste is hazardous or not depending on the concentration of dangerous substances — assessment or testing may be needed to decide. Classification comes first, because the code determines which paperwork regime, carriers and receiving sites are lawful for the load. The official classification guidance is technical guidance WM3 — if a mirror-entry decision matters, document how you reached it.
Hazardous waste: consignment notes, not WTNs
Hazardous waste (asbestos, most solvents and oils, lead-acid batteries, many chemicals, fluorescent tubes and much WEEE) moves on a hazardous waste consignment note instead of a WTN. The differences are material:
- A unique consignment note code tracks the specific movement, and the note travels with the waste.
- It carries more detail: hazard codes (HP codes), physical form, and chemical composition or safety-data information.
- Multiple parties complete it in parts — producer/holder, carrier, and consignee — and the receiving site sends a return to the producer confirming receipt, closing the loop.
Procedures differ in detail between England, Wales, Scotland (where "special waste" rules apply) and Northern Ireland — check the regime for the nations you operate in.
Retention periods and record-keeping
- Waste transfer notes: keep for at least 2 years from the transfer (a season ticket runs from its expiry).
- Hazardous waste consignment notes: keep for at least 3 years — and permitted sites may need to keep records for the life of the permit.
Regulators can demand copies on request. Treat these periods as minimums: disputes about historic loads routinely surface later, and storage is cheap.
Digital waste tracking is replacing this paper regime. Under Defra's digital waste tracking service, digital recording of waste movements becomes mandatory from October 2026 in England, Wales and Northern Ireland (Scotland follows in January 2027), starting with waste-receiving sites. Digital records will be searchable by regulators on demand — inconsistencies that hid in filing cabinets become queryable, so 2026 is the year to consolidate paper and scattered PDFs into structured data. Broker-focused tools such as WasteIQ hold movements, EWC codes, carrier details and document references in one auditable place — a head start on the digital regime, though the legal duty to record correctly remains yours.
Checking carriers and receiving sites
"Authorised person" is checkable, and you are expected to check:
- Carrier registration: verify the carrier, broker or dealer on the Environment Agency's public register (or NRW/SEPA/NIEA equivalents). Upper-tier registration is required for businesses transporting others' waste; lower tier covers limited cases such as carrying only your own non-construction waste. Note the registration number and expiry — registrations lapse.
- Receiving site: confirm the site's environmental permit or registered exemption actually covers your EWC codes and quantities. An exemption for green waste does not authorise plasterboard.
- Re-check periodically: annual re-verification, and on any change of carrier or destination, is a sensible baseline.
- Price sanity: a quote dramatically below market for a difficult waste stream is itself a red flag.
Audits a broker (or serious producer) should run
Brokers carry the duty of care without ever touching the waste, so their assurance is documentary. A practical audit cycle:
- Registration sweep (quarterly): every active carrier's registration and every receiving site's permit/exemption checked against the public registers, with evidence of the check saved.
- Paperwork completeness (monthly sample): check notes against the mandatory fields above — missing SIC codes, unticked hierarchy declarations and lazy descriptions are the usual finds.
- Classification review: for each client waste stream, confirm the EWC code still matches what is actually in the container, especially mirror entries.
- Mass balance: compare tonnage collected against tonnage received; unexplained gaps are how illegal disposal shows up in data.
- Consignee returns check: for hazardous movements, confirm returns were received for every consignment sent.
- Site visits: periodically see key destination sites. A permit on paper and a compliant site are not always the same thing.
Duty of care is, at heart, a chain of evidence: right description, right code, right people, right paperwork, kept for the right length of time — and checks you can prove you made. Get the routine right and a regulator visit becomes an administrative event rather than an emergency.
This guide is general information, not legal, tax or compliance advice. Rules change — always check the current official guidance for your situation.
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